A single-source order-to-cash solution
Take more time for the essentials: shorten your processing times and increase your liquidity with our order-to-cash services.
On request, we at SK Pharma Logistics can handle the entire O2C process for you, from order entry and dispatch through to invoicing. We will ensure secure processing.
Order-to-cash solutions from SK Pharma
Our order-to-cash services have been designed to ensure a smooth and efficient payment process and provide you with the best possible support in order processing and invoicing. This gives you more time for your core business.
Order entry
Availability check
Checking product availability.
Process optimisation
Administration and optimisation of the O2C process by monitoring and analysing performance data at every stage.
Billing – Invoicing
Manual or automatic invoicing.
Secure payment processing
Use of the latest security technologies when posting and processing payments.
Accounts receivable management
Checking incoming payments and managing outstanding receivables.
Comprehensive dunning
Initiating the dunning process for outstanding receivables and commissioning an external debt collection agency in the event of non-payment.
Shipping
Order Picking
Efficient, paperless picking in accordance with Good Distribution Practice (GDP), pick-by-light or handheld systems, tare weighing, 100% weight control.
Packaging
Packaging customised to the product’s special requirements for safe transport.
Transport
Planning and coordination of efficient transport solutions for safe and punctual delivery.
Order-to-cash solutions from SK Pharma – the advantages for you
Cutting-edge technological solutions
By using state-of-the-art warehouse management systems such as Pick-by-Light and AutoStore technology, we optimise the efficiency and accuracy of your logistics processes.
Flexible modular system
With our modular system, choose exactly the services you need, from order processing to packaging services, and customise them flexibly to your requirements.
Certified processes
Our GDP and GMP-certified processes guarantee compliance with the most stringent safety, security and quality standards for your products.
Cost optimisation through outsourcing
Reduce costs and increase efficiency throughout the entire order-to-cash process by placing your logistics processes in our hands.
Outstanding project management
Our experienced project managers ensure the smooth implementation of your customised order to cash process.
Long-standing experience
With over 20 years of experience in pharmaceutical logistics, we offer you customised solutions and the optimisation of your O2C process.
Certified for top performance
Quality, safety and security are paramount at SK Pharma Logistics.
Our GDP-certified processes guarantee the highest standards in storage and transport. We fulfil all the requirements of the German Medicinal Products Act (Arzneimittelgesetz, AMG), the Veterinary Medicinal Products Act (Tierarzneimittelgesetz, TAMG), the Therapeutic Products Act (Heilmittelgesetz, HMG) and Good Distribution Practice (GDP), guaranteeing optimal storage and secure transport of your products.
Put your trust in us as your reliable partner for pharmaceutical excellence.
Certificates
GDP certificate Bielefeld
GMP certificate for human medicine
GMP certificate for veterinary medicine
Manufacturing authorisation for medicinal products for human use
Manufacturing authorisation for veterinary medicine
Wholesale authorisation for medicinal products for human use
FAQs
What is order to cash?
The order-to-cash process (O2C) covers the entire sales process from order entry – i.e. the receipt of a customer’s order – to payment for the delivered goods or services.
What are the typical steps in order to cash?
The order-to-cash process encompasses four steps:
- Pre-sale activities: Before an order is entered, pre-sale activities include initial contact with the customer, preparing offers and checking creditworthiness. This step ensures that the customer has received all the necessary information and becomes interested in buying, while also clarifying the requirements for successful collaboration.
- Order entry: The order entry phase starts when the customer order is received. All relevant details such as PZN / item no., ordered quantity and general customer data are recorded, as well as prices, where necessary. This information forms the basis for all further steps in the order-to-cash process.
- Shipping: Once the order has been processed, the goods are delivered. Logistical coordination plays an important role here to ensure that everything reaches the customer on time. Picking, dispatch and transport are organised and documented in this step.
- Invoicing: Once the products have been dispatched or the services provided, the invoice is created and sent to the customer. In this step, all necessary payment information is provided so that the payment can be made smoothly. Invoicing also includes the creation of credit notes and receivables management.
What are the typical challenges of the order-to-cash process?
The most common challenges include late payments, process inefficiencies, lack of integration between systems and communication problems between departments.
How can SK Pharma support the optimisation of the order-to-cash process?
With SK’s many years of expertise and automated O2C processes, pharmaceutical companies benefit from increased sales and satisfied customers. We know what is important and rely on automation, clear communication channels and the use of ERP systems to make the process more efficient.
Do you have any questions?
No problem – we are here for you and will be happy to help!